Last updated: March 25, 2026
This Privacy Policy describes the policies and procedures of Protein AI ("Company," "we," "us," or "our") regarding the collection, use, and disclosure of your information when you use our mobile application and website (collectively, the "Service") and informs you about your privacy rights and how the law protects you.
We are committed to protecting your privacy and ensuring you have a positive experience on our Service. We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. Please read this policy carefully to understand our practices regarding your personal information.
The words with an initial capital letter have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form.
For the purposes of this Privacy Policy:
Protein AI is designed to help you track your daily protein intake and nutritional goals. To provide this functionality, we collect and process health and nutrition-related data that you voluntarily provide, including:
This Health Data is collected solely for the purpose of providing you with personalized tracking, insights, and recommendations to help you achieve your nutritional goals. We do not use this data for any other purpose without your explicit consent. Your Health Data is processed with the highest level of care and confidentiality.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This personal data may include:
Usage Data is collected automatically when using the Service. This data helps us understand how you interact with our Service and allows us to improve its functionality and performance.
Usage Data may include information such as your Device's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Service through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
The Company may use Personal Data for the following purposes:
Our Service may integrate with third-party services to help us provide, maintain, and improve the functionality of the application. These third-party services may collect and process limited data to provide their functionality:
We ensure that any third-party service providers are bound by confidentiality agreements and are only permitted to use your personal information to the extent necessary to provide their services to us. We do not share your Health Data with third parties for marketing or other purposes without your explicit consent.
We are committed to retaining your data only for as long as necessary to provide you with the Service and comply with legal obligations. Our data retention practices are as follows:
Your Right to Deletion: You have the right to request deletion of your account and associated data at any time. To request deletion, please contact us at support@protai.app with your account information. We will process your deletion request and remove your data within 30 days, except where we are required by law to retain such data. Please note that some information may need to be retained for legitimate business purposes, such as fraud prevention or legal compliance.
The security and protection of your Personal Data, particularly your Health Data, is of paramount importance to us. We implement industry-standard security measures, including encryption, secure authentication, and access controls, to protect your data against unauthorized access, alteration, disclosure, or destruction.
While we use commercially acceptable and reasonable measures to protect your data, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. We recommend that you use strong passwords and enable any available security features on your account.
If you believe your account has been compromised or if you have concerns about the security of your data, please contact us immediately at support@protai.app.
Our Service is not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children under 13. If we become aware that we have collected Personal Data from individuals under 13 without parental consent, we will take steps to delete such information promptly. If you believe we have inadvertently collected data from a child under 13, please contact us immediately at support@protai.app.
You have the following rights regarding your personal information:
To exercise any of these rights, please contact us at support@protai.app with a clear description of your request. We will respond to your request within 30 days.
Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices, content, or security of these external sites. We advised you to review the privacy policy of any third-party site you visit before providing your personal information. Your use of third-party websites is governed by their own privacy policies, not this Privacy Policy.
We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated Privacy Policy on this page and updating the "Last updated" date at the top. Your continued use of the Service following the posting of revised Privacy Policy means that you accept and agree to the changes.
If we make material changes to how we collect, use, or share your Health Data, we will provide you with additional notice (such as via email) and seek your consent if required by applicable law.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
We are committed to working with you to resolve any privacy concerns. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.